Yesterday was my birthday. It was a lot of fun, celebrated with animation, drinks and an enormous brownie dessert. When you have a birthday, it gets you thinking about life, and how we divide it into units. It makes you take stock of the units in your life; the measurements and the achievements. This comes naturally to a diabetic, as diabetes is measured in units, levels, numbers.
So, how did my diabetes measure up this year?
For one thing, I've had 12 birthday-units without diabetes, and now, 16 with. So, 4/7ths of my life is now in the diabetes era. Way more than half at this point.
I definitely haven't had enough D-meetups this year. Last year was definitely better. That doesn't mean that I haven't been corresponding with my D-friends through #dsma and #candoc respectively. I even won #bgbingo once, though I'm still waiting on my prize due to the ravages of Canada Post. Chatting is much more of a prize, however. I received two lovely postcards for World Diabetes Day, spread a whole bunch of awareness, and sent out a postcard in return (I am so sorry to the person who I didn't realize was assigned to me until it was way too late, and I still intend to send you a postcard).
The numbers on the scale are definitely better this year, though I've a ways to go. My pump units have been adjusted several times. I've had to trade in Pumpy 1 for Pumpy 2, still far within warranty (and with three years before I can think about shopping around for something new, but I'm pretty happy.
My readings still act fairly strange whenever I perform; especially now that I've started to open for bona fide rockstars! I'll take some wonkiness for the chance to be on stage, though. They're still a bit weird when I teach, too, but it's worth it for the chance to be a professor, and to write a whole new course at the BA level, to be taught to who knows how many years of students to come.
My blog has been read a couple thousand times, which surprises me. I should post more, however. I definitely need to finish Law and Order: Special Pumper's Unit, at least for its one devoted fan.
My diabetes never prevented me from being lucky in love, and since my last birthday, I've gained a fiance, although the engagement was really just a change in title for a long and stable relationship. If the stability of my relationship was a CGM graph, I'd have an eight-year no-hitter, and we all know how precious that is.
Lows: On our roadtrip this weekend, I went low in two countries, one province, and four states over the course of one day. I think that is my new record, though not a pleasant one. Can anyone beat it?
Finally, one last discussion of units: this year I achieved my lowest A1c reading ever. EVER. In sixteen years. A reading of 7.2 may not be the best A1c anyone's ever had, but it represents a major achievement in my grown-up life with D. And, it amuses me to say that I got to be 7.2 at 27. Let's just hope that trend doesn't mean I'm 8.2 this year!
I'd like to thank everyone, online and off, for supporting me all through this year. It hasn't been perfect, but where's the fun in that? Just like there's no such thing as a perfect diabetic, there's no such thing as a perfect year; just an interesting one, a fun one, a sweet one, a loving one.
Thank you to my 27th unit of life for being all of the above. Now, let's bring on #28.
-Ilana
A dramaturg tries to make sense of (or at least laugh at) her Type 1 Diabetes, which has more plot twists and unexpected surprises than any stage play.
Wednesday, December 19, 2012
Friday, November 16, 2012
Law and Order: Special Pumper's Unit
-->
With all the furor over insulin pump security earlier this year
(that is, the possibility of rogue outside wireless control of one’s pump), all
I could think of was that it would make an excellent Law and Order episode.
Intrigue! Medical drama! The perfect crime! Unless the cops could crack the
case at the last minute, that is…
I had started my spoof episode and completely forgotten
about it. I found it last night, and am determined to share it with the world
for National Diabetes Awareness Month. It will be serialized. It will be silly.
It will be very strange.
It will be…Law and Order: Special Pumpers Unit.
If anyone is indeed concerned with the
possibility of remote bolus control, or think I’m making light of the
possibility of serious injury or death from an insulin overdose, I do not mean
any offense. Laughter, for me, is the best and sometimes only defense.
V/O: In the pancreatic justice system, the people are
represented by two separate yet equally important substances: insulin, that
lowers blood glucose, and glucagon, which raises it again. These are their stories.
Well, more specifically, the guys who fight crime related to
those substances, really.
I mean, you can’t really just have a show about insulin.
It’s not a very good actor.
It just sort of…puddles and dries up.
Are we…are we still rolling? Can we just cut to Doink Doink
already? Come on, I -
CUT TO TITLE CARD: Law
and Order: Special Pumpers Unit
Sound cue: DOINK
DOINK (echoed by the Beep Beep of a pump,
or possibly the whir of insulin delivery)
(Lights up on a corner of Central Park; two young women, stylish, early 20s, about to eat lunch. CONNIE is testing her blood glucose level.)
DENISE: Hey, how’s your salad? I hear the place that took
over the bodega actually has some decent produce.
CONNIE: Tell you in a second – gotta test.
DENISE: Does salad even have carbs?
CONNIE: Denise, life is unfair. Everything has carbs. Hold
on. (Puts in strip,
pokes her finger). Bleh. (Tests) Eh, it’s
ok.
DENISE: Are you changing that pokey thing every time?
CONNIE: Dude, witness my lack of health insurance. Lance and me are going to celebrate our six month anniversary, and I'm sure he's going to take me somewhere nice if I give him a year.
DENISE: You named your lancet Lance.
CONNIE: You know me. This comes as a surprise how?
DENISE: Yeah, all right.
CONNIE: I don’t
even test as often as I should – despite the nagging- and you know it. Pokey
things don’t grow on trees. Well, they do, they’re called thorns, but lancets
cost money. Besides, lots of black dots on your fingers aren't in style this year, according to Vogue.
DENISE: Doesn’t it hurt more if it gets blunt?
CONNIE: No pain, no gain?
DENISE: I don’t think that-
CONNIE: Look, maybe I just like blunt trauma, okay? Now shut
your pie hole and eat your sandwich.
DENISE: That’s hard to do with your mouth shut. Wouldn’t it
technically be a sandwich hole in this instance?
CONNIE: Not if we go get pie.
DENISE: This is true.
CONNIE: Time for insulin roulette. High and the house pays 2:1. Low and its 3:1.
(CONNIE boluses from
her meter)
DENISE: So that thing just transmits insulin?
CONNIE: It tells my pump how much to give.
DENISE: Where’s your pump?
CONNIE: Only my doctor knows for sure. (Pause) It’s in my pocket. (Pulls
out pump) Here.
DENISE: Shiny as always.
CONNIE: Pumpy got style.
DENISE: Ah yes, Pumpy. And this is why your debut novel
won’t be hitting the shelves any time soon.
CONNIE: Shut your sandwich hole.
DENISE: Actually, The Adventures of Pumpy and Lance might be a big seller in certain circles.
CONNIE: Pumpy would never run off with Lance. (Gestures to her site) He's pretty attached.
DENISE: I need someone attached to me at the hip like that.
At least Pumpy is more reliable than James.
CONNIE: James might as well have been a small computer. Emphasis
on pocket-sized. Hey, he finally stopped calling me.
DENISE: Thank god. That calls for a celebration. Pie
tonight?
CONNIE: Pie is a go. I’m just going to take a nap at home after
this. I love us being self-employed.
DENISE: You’re going to nap again? You know we need the
designs by…we’re kind of really behind.
CONNIE: Yeah, whatevs. I’m on it. Oh, yeah, and if anyone
asks me if I can eat the pie…
DENISE: Yeah, I know the drill. Punch to the face.
CONNIE: This is why you’re my besty!
DENISE: Cool. Just let me set up a reminder text. Two pies, apartment, 6pm.
(Zoom in on pump.
Shady figure in the background pushes buttons on a device. We see “basal rate”
selected. The number of units
start rising, and rising. Pump reads, “are you sure?” “Ok” is selected).
SMASH CUT TO:
DOINK DOINK
Major activity going
on at the station. JOE filling out paperwork at his desk. Pictures of him with
adorable children. Poster above his desk reads, “My Other Pump is a Lexus”
JOE: NYPD, Special Pumpers Unit. Joe speaking. What’s up. (Pause) DAMMIT!
CUT TO:
JOE doing the walk and
talk with FRANK.
FRANK: So she OD’d? Or miscalculated?
JOE: If she did, it was a pretty severe miscalculation. She
went so low that she never woke up. She’s in the hospital, and in no shape to
tell anyone anything. Her friend Denise found her after she didn’t show up for
pie.
FRANK: So she even missed out on pie. Damn. Was she depressed
at all?
JOE: I don’t know, Frank, did she have an incurable,
expensive, unpredictable chronic disease that she had to think about all the
time?
FRANK: I really have to stop asking that question.
JOE: Yeah, you freakin’ yutz. We know she wasn’t insured, so
testing could have been an issue, she could have relied on guesswork.
FRANK: But she tested at lunch.
JOE: Things change quickly, Frank. Anyway, according to what
this Denise gal told the police, she had just dumped her loser boyfriend and
they had both left their jobs to start a business together.
FRANK: Loser-free, not working for The Man, and the promise
of pie. Something here just doesn’t add up to an overdose.
JOE: I agree. Let’s check this out.
(Cut to THE SUSPICIOUSLY
LARGE NEW YORK APARTMENT, I MEAN WHO CAN AFFORD THAT, REALLY)
JOE: Hi, this is Joe Langerhans, special pumpers unit. Frank
Banting, my associate. We came as soon as we heard.
DENISE: It’s good of you to come. Would you like some pie? When
I came home with them I tried to wake her up and…there’s plenty left over.
JOE: That depends. (Makes
a note in his jotter.) What kind of
pie?
FRANK: Joe, don’t look a gift pie in the mouth. The mouth…of
the pie.
JOE: Pies don’t have mouths, Frank.
FRANK: Pies are mysterious creatures, Joe.
DENISE: Pumpkin or strawberry-rhubarb?
FRANK: Ooh, pumpkin, please.
JOE: Strawberry-rhubarb. A pie after my own heart. I like my
pies with that subtle tang of sourness and regret.
DENISE: Yes, it’s a real “a la recherche du pie perdu.” (Blank looks from the men) Never mind. (Leaves; men are silent for a minute)
FRANK: Oh! Proust! That was a Proust reference, Joe.
JOE: I know damn well it was a Proust reference. Proust is
nothing to joke about.
DENISE: (Enters with
pie) Pie.
FRANK: Madam, this Simple Simon thanks you.
JOE: That’s a fairly self-aware description, Frank. (To Denise) Thank you. (Takes out what looks like a speeding radar;
flashes it over the pie. Instead of flashing “Your Speed:” radar flashes: “Your
Carbs: 42” JOE nods and boluses, starts eating pie.) Now, we should get
down to business.
DENISE: Wait, what was that thing?
JOE: Secret…D-Police stuff.
DENISE: But it just scanned and-
JOE: It’s experimental. In fact, it’s not even real. We don’t
have the technology, how could we? (DENISE
stares at him) Okay, I’m trying to work out a cheap prototype before Pharma
copyrights and charges out the nose for it, all right? Whatever. How long have
you known Connie?
DENISE: All our lives, almost. I remember when she was
diagnosed when she was ten. I was sure I was going to get it too because we
hung out so much, shared sodas, everything. I was scared, but then when nothing
happened I was almost disappointed. First, she was getting so much attention,
and second, to ten-year-old me, I thought that meant I wasn’t her real best
friend. When another kid in our class was diagnosed two years later, I secretly
thought Connie was cheating on me and she’d only want to hang out with her from
then on. Luckily that girl turned out to be a dia-bitch-chick.
JOE: So are you jealous of the attention Connie receives on
a regular basis?
DENISE: Yes, if I were still a pre-teen, I sure would be.
Me, I’m just thankful I don’t have to deal with any of that crap. The
misconceptions alone…
FRANK: Was Connie a responsible diabetic growing up? Did she
experience any highs or, more importantly, lows?
DENISE: Well-
JOE: You’ll have to pardon my partner, Denise. I don’t even
know why we let pancreanorms on the team. Frank, for the last time, asking if a
diabetic experienced highs and lows growing up is like me asking you if you
have ever felt hungry, even though you ate earlier in the day. It’s like asking
an asthma patient if he’s ever felt shortness of breath even though he has an
inhaler. It’s just a thing that happens.
FRANK: I still think it might be important to try to
establish a pattern.
(Jump cut to THE LAB,
where JEFF is enhancing a logbook on a screen; we see an absolutely random
chart generated)
JEFF: Aw, screw it, these numbers never make logical sense
anyway. I don’t even know why we do this. I mean, what the hell happened here?
LAB TECH: Let it go, Jeff.
JEFF: I will not! Okay, people, let’s run the numbers
backwards and square everything. Maybe that will work. (We see the chart on the screen shift and the dots begin to form the
letters “Paul Is Dead” as we cut back to Denise’s apartment.)
DENISE: Well, honestly, she did struggle with the numbers
through college. But really, who doesn’t make a total mess of themselves at
some point? Her parents told her that a boyfriend or random hookups were fine,
as long as they checked her glucose level at 3:30am. It was certainly a way to
separate boyfriend material from the immature from that one really creepy
fetishist. But anyway, she’s doing much better in recent years. She loves her
pump.
FRANK: Ah, yes, Pumpy. It seems Pumpy did not entirely love
her back.
DENISE: Pumpy kept her alive for years! Show some respect.
FRANK: …Sorry, lady.
DENISE: It’s…it’s okay. I just don’t like anyone talking
shit about Pumpy. I don’t think it was his fault. There’s a reason you’re here,
right? You suspect someone who isn’t portable.
JOE: We do.
DENISE: So?
JOE: So you and Connie have a business together?
DENISE: Such as it is. Yes…yes, we do.
JOE: How’d it come about?
DENISE: It was all Connie’s idea. She convinced me to quit
our jobs as paralegals – decent salary, actual benefits- and go into a
design-focused business. Housewares, mostly, but we do a line of cute
pump-compatible dresses. You’d think someone would have thought of that before.
JOE: What did each of you do?
DENISE: She was the creative, I drew up the business plan
and work sales. We outsource construction.
JOE: How’s the business going?
DENISE: She was designing our major cupcakes and unicorns
line. It was going to be awesome, but it was taking some time and we’d lost a
few orders. We were struggling a bit, and maybe that got her depressed. I mean,
she was eating salad for lunch. That’s not the food of someone who’s feeling
robust.
FRANK: Is there anything else we should know about?
DENISE: James, for sure.
FRANK: James?
DENISE: That loser, James. Connie’s ex. He was gross and
abusive and always made diabetes jokes. He kept telling her she brought it on
herself, and she’d cry. He told her she wasn’t dieting hard enough. She finally
wised up and dumped his ass. He wouldn’t stop calling her for weeks. Inadequate
little rat man. Really good with computers though. He was designing our
website, and it looked amazing.
JOE: What’s the address?
DENISE: Oh, please don’t go there. Ever since she broke up
with him, it now redirects to Goatse.
JOE: Noted.
DENISE: Can I help you with anything else, officers?
JOE: No, I think we’ve got some good leads here. Pie for
thought.
DENISE: Are you going to talk to James?
JOE: Might be our next stop. Certainly one of them.
DENISE: Can you kick his door down violently?
JOE: We’re supposed to knock, first.
DENISE: I won’t tell if you won’t.
JOE: Noted.
FRANK: Thanks for all your help, and the pie.
DENISE: Well, someone should get to eat it. I don’t want to
anymore. Have a nice day, officers.
JOE: Ma’am. (Nods; the
detectives leave the apartment)
JOE: Well, we’ve got a few places to go.
FRANK: Hey, Joe?
JOE: Yeah?
FRANK: Did you hear how she talked about Pumpy? What was
that about?
JOE: No idea, Frank.
FRANK: I mean…do you think…do you think there’s something
going on, there? Between them? Sounded like a jealous defense to me.
JOE: It’s an insulin pump, Frank.
FRANK: But she seemed…passionate.
JOE: It’s a small plastic box that vibrates, Frank. What use
would a woman have for a relationship with one of those?
FRANK: ……
JOE: ……
FRANK: ……
JOE: Yeah, okay, but not with a pump. (Pause) Let’s go talk to her pharmacist and forget this ever
happened.
DOINK DOINK. DOINK.
(Pharmacy. We see a
pharmacist stocking shelves in a rhythmic fashion, much like a New York
delivery driver).
PHARMACIST: Yeah, I seen her. I seen her…just two days ago.
JOE: You, uh, seen
her?
PHARMACIST: I mean I know…I saw her. Sorry, I don’t know what came over me. I have a Master’s.
JOE: That’s right
you do.
FRANK: He’s a stickler for grammar.
JOE: Now Mr. Master, where did you see her last?
PHARMACIST: She came to the counter, like usual. Right
before closing, like always. If you don’t mind me saying so, she seems very
disorganized.
JOE: Well, she has a faulty organ, so…
FRANK: Joe, quit it. What did she come for, sir? Was it
dangerous?
PHARMACIST: Oh, very. We won’t release it without papers. (Confused pause) It was insulin. She
wanted insulin. She has a prescription for it and picks it up every few weeks.
JOE: She doesn’t pick up a three-month supply? Most people
do.
PHARMACIST: Look, she can’t afford it, she buys a vial at a
time. I don’t ask questions.
JOE: Maybe you should ask why it’s so expensive.
PHARMACIST: Believe me, I wish I knew. I’d give her more,
but my arms are tied. They find stuff missing, they call in D-Fraud.
FRANK: D-Fraud…that is one awesome job, though. Though,
obviously less so for you.
JOE: Not enough money for insulin. And yet she could live in
an apartment spacious enough to contain more than one boom mike.
FRANK: Joe.
JOE: How is that even possible?
FRANK: (coughs) Fourth wall, Joe. Fourth wall.
JOE: She could
afford an apartment with four walls,
and not insulin? Usury!
PHARMACIST: Look,
guy, the pharmaceutical industry isn’t on trial here. I saw her, she came in,
she took the insulin, she left. Said thanks, you’re a lifesaver. She always
said that.
FRANK: She seem sad?
Agitated?
PHARMACIST: Nothing
out of the ordinary.
FRANK: You like her?
PHARMACIST: Sweet
girl. I mean…you know what I mean. Always nice, always smiling even when
stressed.
JOE: Thanks for your
time.
PHARMACIST: Look,
you catch this guy, you let me know. I got all sorts of nasty stuff you can
use.
JOE: You got?
PHARMACIST: Have.
Have.
JOE: Master’s?
PHARMACIST:
Master’s.
Will Joe and Frank solve the crime? Will Connie wake up and eat pie? Is it James, or some mystery suspect who will be introduced at the last minute without adequate motive or backstory? Will the lab techs ever find a pattern in a logbook? Will the pharmacist develop a solution to his crippling case of Truck Driver Grammar? Some of these questions will probably be answered in Part Two if anyone cares, so tune in whenever that's updated!
Friday, August 31, 2012
Buffy the Diabetes Slayer
![]() |
| For comedy's sake, dressed as Vampire Willow |
In my apparent quest to compare diabetes to pop culture, I suppose I always knew I would reach Buffy the Vampire Slayer eventually. My sentimental favourite show of all time, it aired at the perfect time in my life (middle through high school) to become a part of my growing-up process. I could go on and on about the show, but I won't. Suffice it to say that Buffy is the Slayer, sworn to do battle with the vampires (with some notable exceptions) and the occasional demon; knowing that one day she will lose and be replaced. (This is, by the way, the only instance where I will compare myself to Buffy; everyone who knows me will tell you I'm pretty much a [pre-Tara] Willow, right down to the identical SAT scores.)
In the Broadway musical Title of Show, a vampire is defined as something that saps your creative ability, such as self-doubt, or negative people ("Die, Vampire, Die!") In Buffy, vampires are a metaphor for a host of issues we all face as we grow up. In my life, diabetes is the vampire. I'm not just saying that because it sucks. Or because it sucks a lot of blood out of me on a daily basis, but that is a fair comparison; because blood is a daily thing for me and for Buffy, it has a tendency to remind us of our bodies, being alive, and the importance of blood to both of those things. As Spike the vampire said in "The Gift," "Blood is life, lack-brain. Why do you think we eat it? It's what keeps you going. Makes you warm. Makes you hard. Makes you other than dead." It's a bizarre phenomenon when your own blood becomes the enemy, with too much or too little glucose spelling disaster.
I've been thinking about this because, in the process of introducing the fiance to the series, we recently watched the episode "Fool For Love." (Warning: spoilers for a couple of things in that episode lie ahead.) One of my favourites, its genesis lies in Buffy confronting her own mortality. She's doing better than ever in the fight, gets a bit cocky, and then gets staked with her own stake, by "just" a vampire:
RILEY
So tell me about the bad guy-
or guys. What do you think they were?
BUFFY
Vampire.
RILEY
How many?
BUFFY
One.
Riley is surprised.
RILEY
So... what? He was like a
super-vampire or something?
BUFFY
No, he was the regular kind.
He just beat me.
RILEY
That ever happen before?
BUFFY
I'm in the best physical
shape of my life. I mean, if you're asking how it happened, I don't-
Buffy desperately wants to find out what went wrong and how she can avoid this mistake from ever happening again. She obsessively scours the Watcher Diaries for answers that she can use, but finds nothing:
GILES
You didn't lose last night,
Buffy. You just-
BUFFY
Got really close. I slipped
up, Giles. I've been training harder than ever and still I... (beat) And
there's nothing in any of these books to help me understand why. I mean... look,
I realize that every Slayer comes with an expiration mark on the package. But I
want mine to be a long time from now. Like a Cheeto. If there were just a few
good descriptions of what took out the other Slayers, maybe it would help me to
understand my mistake, to keep it from happening again.
Eventually, Buffy turns to Spike for answers. Though we find out how he's killed other Slayers (and a great deal of his origin story), we find out that it boils down to a couple of things. One, that every Slayer has a bit of a death wish, and without ties to the world, it might take over. And the other?
SPIKE
(nods)
[...]we just keep coming. But
you can kill a hundred, a thousand, a thousand thousand and the enemies of Hell
besides and all we need is for one of us- just one- sooner or later to have the
thing we're all hoping for.
BUFFY
And that would be what?
Spike leans in close and
whispers in her ear.
SPIKE
One... good... day.
And that's the thing about being a Type 1 diabetic. You fight little battles every day that keep coming up, over and over again. You may be in the best shape of your life, a line of Buffy's that resonated with me because my latest A1c was better than ever. But there are complications, and things unaccounted for. There are reactions, and, most terrifying, there are lows.
As diabetics, we walk the fine line between secretly believing we're immortal and knowing that we've got this expiration date. In a way, we have more conscious control over what our bodies are doing than anyone else; in another way, we have much less, our bodies being essentially out of control with so many factors to deal with. Buffy's super strong and quick, but she has to deal with all sorts of violently unpredictable outside forces that most people don't.
Whenever I have a frightening day with diabetes, particularly with a bad low, my thought process becomes like Buffy's. What specific thing did I do wrong? How could I have countered that move? How can I stop it from happening again, and become the Cheeto with the long-off expiration date? It's even worse when I see news stories about Type 1s my age, slightly older, or younger than me, dying in their sleep. These tend to get circulated around the Diabetes Online Community in solidarity, because we're all upset. These become my Watcher Diaries, where I scan them trying to figure out how I'm different somehow. What mistake did this poor kid make? Was this guy a really hard partier? Were there drugs involved? Another condition? Did she stop taking insulin? To understand my impulse, there's no blame involved, just a psychological reaction. Most of the time, there is no specific "mistake" - I'm just like them. Even if there was a "mistake," I've made them all over the years, and I'm still here. And that's not because I'm a special Slayer. There is no "why." All of those people should be here still. And they're not.
Because diabetes slipped in and had One...Good...Day.
That's all diabetes needs to be the last vampire. One good day. The element of chance is a heartbreaker. What Buffy, and what I have to learn, is to see being the Slayer as both a quest with a long haul (the mission, the season-long arc) and with small, individual battles and episodes.
"The thing about the dance is, you never get to stop," says Spike. Diabetes is that dance. It's the Big Bad. In a way, it's a similar calling; not something you'd ever choose, but something that you have a duty to deal with, and can become all the stronger for. And you get certain "superpowers," like being bionic. You perform "spells" like Willow, except the magic is insulin, exercise, or sugar. (And sometimes, like Willow's spells, your combinations go awry.) The only difference is that, unlike the Slayer (for the most part, without including any more series spoilers), there doesn't have to be the sense of being totally alone, "one girl in all the world," even if it does feel like that sometimes. In our community, everyone's a Watcher and a Slayer, providing some much-needed ties to the world. Plus, I've got my own Scoobies to keep me company. I wonder if I should start calling my lancing device Mr. Pointy?
In any case, it's a worthwhile fight.
Grr, Argh....
-Ilana
(All "Buffy" quotations from Fool For Love credited to Douglas Petrie; quotation from The Gift credited to Joss Whedon)
Wednesday, August 29, 2012
Science Reporting: BE AFRAID. Be very afraid.
People with diabetes have a tendency to live a life tinged with anxiety. Why shouldn't we? We are at higher risk for pretty much every awful thing that can happen to the human body. Problems can accrue over many years, or one big mistake can kill us. Anxiety also occurs from the day-to-day stress of managing a complicated and unpredictable condition. But the third type of anxiety comes from other people. First, there's the subset of people who think we brought this condition on ourselves. It's not even as simple as the Type 1 vs. Type 2 debate (and heaven help you if you're a T2; it's so much worse). Even as a T1, more and more news articles come out all the time that come with the underlying message that I had an autoimmune reaction because I was doing things I wasn't supposed to (drinking milk...handling plastics...fooling around with certain brands of cosmetics as a child).
So, there's that. But there's also the subset of people who, now that we have diabetes, is convinced that UR DOIN IT RONG. (Or, in regular English, "you're doing it wrong.") This can involve, but is not confined to, what we eat, what supplements we might or might not take, what medications we may or may not be on, how many times we test, what range we feel comfortable being in, whether we do multiple daily injections or the pump, how much we do or do not exercise, and more. We make so many decisions every day that are implicitly or explicitly questioned by others. Anxiety.
And now we're being told that we're doing anxiety wrong - that is, we're not worrying enough, and we're not worrying about the right things.
"Diabetics worry about the wrong risks, Hamilton health researcher finds," says a new study.
"Canadians with diabetes tend to underestimate the life-threatening impact of the disease, a national study has found. They worry about the wrong health risks. Diabetics’ biggest concerns should be kidney and heart complications. Instead, they wrongly fear blindness, amputation or erectile dysfunction, the survey found." (The study is, of course, sponsored by the Kidney Foundation of Canada and two pharmaceutical companies that I'd wager make drugs that support kidney health.)
First, in the picture, it looks like that insulin pen doesn't have a cartridge in it, which is actually vaguely disturbing to me. But that's beside the point.
On one hand, I appreciate the intent of the study - that health care providers should be working with people with diabetes to find strategies that will best support kidney and heart health. That is very important, and if patients don't know what appointments to make or precautions to take, it makes sense to do the study and apply it to the conversation between HCP and patient. But the framing of this article bothers me. It's not framed, "how can doctors better communicate what patients can do to help their heart and kidney health?" It's "look at those stupid diabetics, all scared about superficial things? Why aren't they more scared? About the things that REALLY matter?" Frame it as an education issue rather than an ignorance issue.
Apparently, worrying about silly little things like blindness, amputation, and inability to function sexually is just so uninformed. It's not what the cool kids are worrying about:
"This misunderstanding is 'quite concerning,' said Dr. Richard Tytus, a family physician in Hamilton and professor at McMaster University. 'The reality is that you won't need to worry about being blind if your heart stops beating or your kidneys shut down.'"
Har, har! That's a good one! I mean, really. This is the tone the article is taking.
If there's one thing that I know about diabetes, it's that people with diabetes are quite adept at worrying about many things at the same time. We have to. But sometimes telling us to worry about everything at the same time causes burnout. If there's one thing I think WE HAVE EARNED, it is the privilege to worry about whatever complications we darn well want to worry about, even if they are "insignificant" things like losing our sight or feet. (There are certainly enough people without diabetes who, similarly "misinformed," love to tell us horror stories about how these things happened to Great Aunt Martha.)
Worrying about heart health is important insofar as it impacts some of the precautions, and potentially medications, that you take. The heart and kidneys should absolutely be part of the regular conversation with a health care practitioner. But, in reality, when it comes to the general process of taking care of oneself as a person with diabetes, it doesn't matter what complication we fear, as long as we are motivated to take care of ourselves. In fact, fear is kind of an awful motivator, even if it is effective.
It's nice to focus on positive motivators; several psychological studies have shown they tend to work better. When I exercise, weight loss is my motivator, whether I need to lose weight or not. I exercise, and get the blood glucose, mood, and energy benefits, whether or not they are my main motivators. I'm not sure anyone says, "oh, I'm only worried that I'm going to go blind, so I'm not going to take care of myself because that's not a big deal. If I were worried about my kidneys, I would do a lot better." (After all, the article doesn't say that these other complications aren't problems, just that we won't have to worry about them if we're dead.) The only thing we have to fear is fear itself. And a whole bunch of complications.
Complete apathy is a problem, but it's also nothing we can solve by blaming the patient. Most of the things we do every day impact every part of us. If there's one thing that might help, it might be ceasing to think of ourselves as a collection of unrelated parts, eye, leg, kidney, heart. Instead, why not think of the whole? One of the problems many people with diabetes find in their health care is being treated as a series of problematic parts, rather than a complete person where everything affects everything else. This often leads to the mental part of diabetes being ignored, which is a shame, as I'm pretty sure it's the biggest predictor of success with all the other parts. This study, or at least the reporting of it, focuses on the "should" - what we should be thinking - and not the "why:" why does this mental disconnect occur, and is it a symptom of a larger problem?
And, after all, isn't too much worrying bad for the heart?
-Ilana
EDIT: Here, for comparison's sake, is a MUCH better way of reporting the same study, with quotations from the same doctor that are much more complete and less dismissive. What a difference!
So, there's that. But there's also the subset of people who, now that we have diabetes, is convinced that UR DOIN IT RONG. (Or, in regular English, "you're doing it wrong.") This can involve, but is not confined to, what we eat, what supplements we might or might not take, what medications we may or may not be on, how many times we test, what range we feel comfortable being in, whether we do multiple daily injections or the pump, how much we do or do not exercise, and more. We make so many decisions every day that are implicitly or explicitly questioned by others. Anxiety.
And now we're being told that we're doing anxiety wrong - that is, we're not worrying enough, and we're not worrying about the right things.
"Diabetics worry about the wrong risks, Hamilton health researcher finds," says a new study.
"Canadians with diabetes tend to underestimate the life-threatening impact of the disease, a national study has found. They worry about the wrong health risks. Diabetics’ biggest concerns should be kidney and heart complications. Instead, they wrongly fear blindness, amputation or erectile dysfunction, the survey found." (The study is, of course, sponsored by the Kidney Foundation of Canada and two pharmaceutical companies that I'd wager make drugs that support kidney health.)
First, in the picture, it looks like that insulin pen doesn't have a cartridge in it, which is actually vaguely disturbing to me. But that's beside the point.
On one hand, I appreciate the intent of the study - that health care providers should be working with people with diabetes to find strategies that will best support kidney and heart health. That is very important, and if patients don't know what appointments to make or precautions to take, it makes sense to do the study and apply it to the conversation between HCP and patient. But the framing of this article bothers me. It's not framed, "how can doctors better communicate what patients can do to help their heart and kidney health?" It's "look at those stupid diabetics, all scared about superficial things? Why aren't they more scared? About the things that REALLY matter?" Frame it as an education issue rather than an ignorance issue.
Apparently, worrying about silly little things like blindness, amputation, and inability to function sexually is just so uninformed. It's not what the cool kids are worrying about:
"This misunderstanding is 'quite concerning,' said Dr. Richard Tytus, a family physician in Hamilton and professor at McMaster University. 'The reality is that you won't need to worry about being blind if your heart stops beating or your kidneys shut down.'"
Har, har! That's a good one! I mean, really. This is the tone the article is taking.
If there's one thing that I know about diabetes, it's that people with diabetes are quite adept at worrying about many things at the same time. We have to. But sometimes telling us to worry about everything at the same time causes burnout. If there's one thing I think WE HAVE EARNED, it is the privilege to worry about whatever complications we darn well want to worry about, even if they are "insignificant" things like losing our sight or feet. (There are certainly enough people without diabetes who, similarly "misinformed," love to tell us horror stories about how these things happened to Great Aunt Martha.)
Worrying about heart health is important insofar as it impacts some of the precautions, and potentially medications, that you take. The heart and kidneys should absolutely be part of the regular conversation with a health care practitioner. But, in reality, when it comes to the general process of taking care of oneself as a person with diabetes, it doesn't matter what complication we fear, as long as we are motivated to take care of ourselves. In fact, fear is kind of an awful motivator, even if it is effective.
It's nice to focus on positive motivators; several psychological studies have shown they tend to work better. When I exercise, weight loss is my motivator, whether I need to lose weight or not. I exercise, and get the blood glucose, mood, and energy benefits, whether or not they are my main motivators. I'm not sure anyone says, "oh, I'm only worried that I'm going to go blind, so I'm not going to take care of myself because that's not a big deal. If I were worried about my kidneys, I would do a lot better." (After all, the article doesn't say that these other complications aren't problems, just that we won't have to worry about them if we're dead.) The only thing we have to fear is fear itself. And a whole bunch of complications.
Complete apathy is a problem, but it's also nothing we can solve by blaming the patient. Most of the things we do every day impact every part of us. If there's one thing that might help, it might be ceasing to think of ourselves as a collection of unrelated parts, eye, leg, kidney, heart. Instead, why not think of the whole? One of the problems many people with diabetes find in their health care is being treated as a series of problematic parts, rather than a complete person where everything affects everything else. This often leads to the mental part of diabetes being ignored, which is a shame, as I'm pretty sure it's the biggest predictor of success with all the other parts. This study, or at least the reporting of it, focuses on the "should" - what we should be thinking - and not the "why:" why does this mental disconnect occur, and is it a symptom of a larger problem?
And, after all, isn't too much worrying bad for the heart?
-Ilana
EDIT: Here, for comparison's sake, is a MUCH better way of reporting the same study, with quotations from the same doctor that are much more complete and less dismissive. What a difference!
Sunday, August 19, 2012
The Insulin Pump Cutie Mark
I probably shouldn't admit this, but I've seen every episode of "My Little Pony: Friendship Is Magic." (I blame a certain bell-ringing friend of mine for this development.) It's actually a lovely little show, full of strong female characters and gentle humour. For amusement's sake, have a couple of pictures of me dressed as one of the lead characters, Twilight Sparkle (who, like me, is a crazed perfectionist who loves school and books), ringing handbells at a My Little Pony-themed burlesque show (don't ask).
In My Little Pony, one of the major themes is that of the Cutie Mark. A play on "beauty mark," it's found on the flank where a brand would normally be. In the world of the show, it symbolizes some great truth about who you are; something about your personality or talent, what you were "born to do." Having a cutie mark magically appear means you've come of age, a sort of unpredictable pony Bat Mitzvah where your vocation is revealed.
Where am I going with this? Good question.
Last night I went out with family for a birthday dinner for my mother. As is often the case, I decided to wear a dress. If any of you are pump-wearing ladies, you know the dilemma. Dress. No pockets. You want a slim, unbroken line. Where do you put it? One of the reasons I chose the Animas Ping pump was because it had a remote bolusing feature, so I could give myself insulin while keeping the pump craftily hidden in the back of my dresses. It generally finds itself safely under layers of undergarments. The last thing you want people to see when you're trying to look pretty is a glaring reminder of your physical defects.
After we got home, I was in the process of putting on my PJs when I noticed the result of the day's pump-stashery: a perfect impression of my insulin pump. (No pictures; I'd like to keep this blog relatively PG.) An insulin pump cutie mark, if you will.
If I were going to pick a cutie mark for myself, it probably wouldn't be an insulin pump. It would be comedy and tragedy masks, for my love of theatre. A pen, for my love of writing. Maybe a book, or something to do with teaching. But, as that silly little cartoon shows us, you don't always pick the things that define you. Sometimes they pick themselves.
There's a trio of small ponies in the show that are always trying to get their cutie marks, and finding that there's no way to force it. You may think you're good at something, but you may not have realized your hidden talent.
Somewhat coincidentally, I was diagnosed with diabetes the same year I had by Bat Mitzvah, or became an adult according to my heritage. It was a nasty welcome to "adulthood." But, of course, as mature as I was at the time, I wasn't really ready to be an adult. For years and years thereafter, I certainly wasn't ready to be an adult about my diabetes, and the numbers reflect this. After I finished grad school, I'd like to think I symbolically moved into the "Adult" world. In conjunction with this, I finally accepted that this condition was going to be a part of me forever, shaped up, and got my first insulin pump. What a dramatic difference in my life! The pump symbolizes my acceptance of diabetes, and my willingness to keep working at it, every day of my life. I may not be doing theatre, reading books, writing, teaching every day of my life (though I certainly hope to be). But I will be dealing with D, no matter what. Maybe it's not my talent, but it is my life.
I looked at my insulin pump cutie mark and smiled at how appropriate it really was. Maybe it's time to pitch a new kid's show: My Little Diabetic: Insulin Is Magic.
-Ilana
![]() |
| My hair doesn't normally look like this. Maybe it should. |
![]() |
| Twilight Sparkle, or Sprinkles the DOC Unicorn? |
In My Little Pony, one of the major themes is that of the Cutie Mark. A play on "beauty mark," it's found on the flank where a brand would normally be. In the world of the show, it symbolizes some great truth about who you are; something about your personality or talent, what you were "born to do." Having a cutie mark magically appear means you've come of age, a sort of unpredictable pony Bat Mitzvah where your vocation is revealed.
Where am I going with this? Good question.
Last night I went out with family for a birthday dinner for my mother. As is often the case, I decided to wear a dress. If any of you are pump-wearing ladies, you know the dilemma. Dress. No pockets. You want a slim, unbroken line. Where do you put it? One of the reasons I chose the Animas Ping pump was because it had a remote bolusing feature, so I could give myself insulin while keeping the pump craftily hidden in the back of my dresses. It generally finds itself safely under layers of undergarments. The last thing you want people to see when you're trying to look pretty is a glaring reminder of your physical defects.
After we got home, I was in the process of putting on my PJs when I noticed the result of the day's pump-stashery: a perfect impression of my insulin pump. (No pictures; I'd like to keep this blog relatively PG.) An insulin pump cutie mark, if you will.
If I were going to pick a cutie mark for myself, it probably wouldn't be an insulin pump. It would be comedy and tragedy masks, for my love of theatre. A pen, for my love of writing. Maybe a book, or something to do with teaching. But, as that silly little cartoon shows us, you don't always pick the things that define you. Sometimes they pick themselves.
There's a trio of small ponies in the show that are always trying to get their cutie marks, and finding that there's no way to force it. You may think you're good at something, but you may not have realized your hidden talent.
Somewhat coincidentally, I was diagnosed with diabetes the same year I had by Bat Mitzvah, or became an adult according to my heritage. It was a nasty welcome to "adulthood." But, of course, as mature as I was at the time, I wasn't really ready to be an adult. For years and years thereafter, I certainly wasn't ready to be an adult about my diabetes, and the numbers reflect this. After I finished grad school, I'd like to think I symbolically moved into the "Adult" world. In conjunction with this, I finally accepted that this condition was going to be a part of me forever, shaped up, and got my first insulin pump. What a dramatic difference in my life! The pump symbolizes my acceptance of diabetes, and my willingness to keep working at it, every day of my life. I may not be doing theatre, reading books, writing, teaching every day of my life (though I certainly hope to be). But I will be dealing with D, no matter what. Maybe it's not my talent, but it is my life.
I looked at my insulin pump cutie mark and smiled at how appropriate it really was. Maybe it's time to pitch a new kid's show: My Little Diabetic: Insulin Is Magic.
-Ilana
Friday, June 22, 2012
Chasing 6.9 (An A1c Story)
![]() |
| Image Credit: www.A1cbloodtest.net |
It was my lowest ever. 7.2. And my first reaction was the prickling of tears behind my eyes.
Tears of disappointment.
I know what you're thinking. The lowest A1c result since she started taking these tests 15 years ago, and she's disappointed?
The problem is, I had just spent the past week congratulating myself on a number that didn't exist. Even with my constant mental reminders not to do this if I wanted to avoid disappointment, my brain had anticipated finally breaking the 7 barrier. I was prematurely convinced that 6.9 was my fate, as Dr. Zoidberg would say, why not? After all, I had done so much since I had last been in that intimidating office.
There was a post on another DBlog (I can't remember which, I'm sorry!) that talked about the danger of congratulating ourselves too much for good numbers, because it tends to lead to beating ourselves up for bad numbers.
Diabetes is a tyranny of numbers, both in the sheer amount of numbers diabetics deal with on a daily basis, and the weight of meaning those numbers hold. We tell ourselves not to internalize these numbers, but how do you not internalize numbers when they represent what's happening internally? There are carb count numbers, blood glucose numbers, A1c numbers, cholesterol numbers, blood pressure numbers, thyroid numbers (everything was good with all of these at my visit, which was amazing). There's also weight. This is another post entirely, but insulin promotes weight gain, particularly when low blood glucose results occur and eating everything in sight seems like the only option. Of late, many of my hypos are linked to exercise, so a positive thing for weight that requires effort is often negated. Tighter control of one number (BG) leads to less control of another (lbs). At this appointment, I found that, not only had I kept my A1c lower than ever, but I hadn't gained weight; I had LOST six pounds.
But I want to lose 40, even though I realize it's probably not realistic for me to go back to the weight I was at before I went on insulin, when nothing I ate was being absorbed by my body. (That's a subject for a whole 'nother post.) So I was still disappointed. It wasn't enough.
I confessed my disappointment to my endo. "I was really hoping for a 6.9 since I've been trying so hard," I said.
"To be honest, I think you're fine right where you are. What's the real difference between 7.2 and 6.9? Practically, in terms of complications? Not much. What would 6.9 mean? Maybe more lows. I think I'd be thrilled if you stayed in this range every time."
That's right, folks. My endo, who I have had, shall we say, a tempestuous relationship with since Day One (another number), who greeted my numbers with dismay and irritation for years (because they were terrible), was telling me she was thrilled and proud and that I shouldn't be so hard on myself. It was so strange I almost laughed. "I've been the problem all these years, not her," I thought. Again, I had to tell myself that neither of us are the "problem," diabetes is. (Again, a subject for its own post.)
Maybe it's good that I'm disappointed by my best, because it represents a new mindset going forward with this condition. Maybe it's not, because perfection is impossible, and leads to burnout. What would I be "happy" with, after 6.9? 6.5? 6? We look for "magic" numbers in A1c, and in weight, but often even when they're reached, we're still not happy, because we secretly want more...well, less. Lower is never enough. What is it? Do we want to disappear?
As diabetics, we're told to "look at the big picture." Maybe that one result doesn't mean anything. Maybe that A1c doesn't mean anything. On one hand, this is helpful thinking, promoting neither complacency nor depression. One success or failure doesn't mean much, because it's one over a lifetime. But sometimes just looking at the big picture means that it's hard to be happy with the little victories, which is depressing in its own way. When you're looking at the rest of your life, with constant maintenance, what is success? In a way, you can't tell until it's over.
How do we manage to do both? How do we both reward ourselves for that small amount of weight loss, that small amount of extra control, while still remaining in the mindset that we still have to keep going? How do we simultaneously exist as Good Cop and Bad Cop regarding our own performance? I don't think that's solely a diabetic question; I think that's a human one.
It's good to celebrate moments; after all, as Stephen Sondheim observed, life is made of them. (Of course, if I'm turning to musical theatre, I could also tell myself to "kiss today goodbye and point me toward tomorrow.") Maybe I should celebrate 7.2. It's a nice number, without any of the hilarious sexual connotations (that I know of). Maybe I should celebrate that a <7 number is even within the realm of possibility/expectation. Maybe I feel like I need permission to celebrate. In a big way, I thank my endo for telling me I could.
What do you think about celebrating the small stuff? Yay or nay? Good, or limiting?
-Ilana
Wednesday, June 20, 2012
Breaking News: No Breaking Contract for T-Slim Pump
Companies that produce healthcare products that save the lives of patients with chronic illnesses have a moral imperative not to trap their customers as if they had signed a monopolistic Canadian media company’s cellphone plan. There, I said it. I realize that the idea of “moral imperative” in the same sentence as the word “company” is so ludicrous as to potentially earn me a trip to the asylum, but I don’t care. In the past few hours I’ve heard about the T-Slim, a new pump that looks like an iPhone and apparently has an even worse contract-breaking penalty: you can’t. If this pump isn’t working for you and it’s not making your life better in the first weeks, as far as I’ve heard, you can’t give it back. This is unlike most other pump companies, so it’s causing a bit of a stir. I’ve also heard that Dexcom generally won’t let you do a trial run of their CGM sensors, though admittedly my info is from a DSMA-er on Twitter (can I even say CGM or Dexcom in Canada?)
The only thing consistent about diabetes is inconsistency. Your Diabetes May Vary is the phrase that rules the condition. Being expected to spend large amounts of money, whether ours, an insurance company’s, or the province’s, on a healthcare item we’re not sure is going to match the YDMV plan, is not only irritating, it’s stupid, and against everyone’s best interests, moral or not.
The province of Ontario will pay for a new pump for me every five years. Let’s say the T-Slim is available in Ontario and I choose to change from Animas in 2015, because ooh, shiny. (Warranties on most pumps seem to be four years, so I eagerly await my one year of terror between the warranty expiring and the government coverage – also stupid. If it breaks, what? I get to choose between my health and my savings? My health declines and Ontario has to pay for more hospital care later on? What about the unlucky person who gets a pump right before the artificial pancreas comes out and has to wait five years for proper care? I really hope there are some practices in place to deal with this of which I am unaware.) So, I choose this new pump, and it just doesn’t work the way I want it to. I can’t give it back! Five years until I can switch back. A lot can happen to your health in five years. Maybe Ontario does that because “a cure is just five years away!” Ha ha.
Choosing this policy is bad PR in a number of ways. First, it signifies an unwillingness to engage in dialogue, or to understand that YDMV, which belies a lack of understanding of diabetes in general. I certainly want to give my lifetime (or at least five-year) business to a company who doesn’t understand my condition! Second, it intimates a lack of confidence in your product. “No backsies” isn’t really congruent with “we stand behind our product.” Third, it indicates a lack of flexibility, which diabetes demands. It scares me away from even dealing with the company, thinking that customer service reps will likely be trained in “No.”
Finally, these companies need to be aware that we are long-term clients, customers, partners. They have us, likely, for life. Most people with Type 1 diabetes don’t like to be locked in to a product they don’t know if they can use, because we are all already locked into a condition that we can’t get away from. It’s an uncomfortable psychological reminder, when a company says “No backsies,” that diabetes has “no backsies.” We can’t give it back. It’s like the phone plan from hell; you can only break the contract by dying. Do you really want your product to remind us of the condition itself in that way?
When I went on the pump, my Animas rep worked with me. Since my insurance was non-existent, she gave me a lifetime discount on supplies that would bring them just under the amount that the government’s ADP program would pay. That’s why, in the end (even though it was the pump I wanted in the first place) I chose that company. Flexibility. Your life may vary. Understanding that it sucks enough to be diabetic without having to lose scads of money because of it. And you could give it back, no questions asked, if Pumpy was Just Not That Into You. This is smart thinking. Animas could get a slightly reduced amount for supplies for at least the next five years, if not for the rest of my life, or they could stick to their guns, demand 100%...and I would go with the pump company that was new to Canada and offering large discounts. Diabetes care companies should have a moral imperative to treat their customers humanely, but until then, if it's going to be about business, customers can have their say as well.
Pump, sensor, diabetes paraphernalia companies: you have us. For life. Some of you are looking at nickels and dimes. We’re looking at the rest of our lives.
Get the (big) picture? Let us try it. If it’s the right Diabetes Variation, we’ll stick with it.
We’re not going anywhere.
-Ilana
The only thing consistent about diabetes is inconsistency. Your Diabetes May Vary is the phrase that rules the condition. Being expected to spend large amounts of money, whether ours, an insurance company’s, or the province’s, on a healthcare item we’re not sure is going to match the YDMV plan, is not only irritating, it’s stupid, and against everyone’s best interests, moral or not.
The province of Ontario will pay for a new pump for me every five years. Let’s say the T-Slim is available in Ontario and I choose to change from Animas in 2015, because ooh, shiny. (Warranties on most pumps seem to be four years, so I eagerly await my one year of terror between the warranty expiring and the government coverage – also stupid. If it breaks, what? I get to choose between my health and my savings? My health declines and Ontario has to pay for more hospital care later on? What about the unlucky person who gets a pump right before the artificial pancreas comes out and has to wait five years for proper care? I really hope there are some practices in place to deal with this of which I am unaware.) So, I choose this new pump, and it just doesn’t work the way I want it to. I can’t give it back! Five years until I can switch back. A lot can happen to your health in five years. Maybe Ontario does that because “a cure is just five years away!” Ha ha.
Choosing this policy is bad PR in a number of ways. First, it signifies an unwillingness to engage in dialogue, or to understand that YDMV, which belies a lack of understanding of diabetes in general. I certainly want to give my lifetime (or at least five-year) business to a company who doesn’t understand my condition! Second, it intimates a lack of confidence in your product. “No backsies” isn’t really congruent with “we stand behind our product.” Third, it indicates a lack of flexibility, which diabetes demands. It scares me away from even dealing with the company, thinking that customer service reps will likely be trained in “No.”
Finally, these companies need to be aware that we are long-term clients, customers, partners. They have us, likely, for life. Most people with Type 1 diabetes don’t like to be locked in to a product they don’t know if they can use, because we are all already locked into a condition that we can’t get away from. It’s an uncomfortable psychological reminder, when a company says “No backsies,” that diabetes has “no backsies.” We can’t give it back. It’s like the phone plan from hell; you can only break the contract by dying. Do you really want your product to remind us of the condition itself in that way?
When I went on the pump, my Animas rep worked with me. Since my insurance was non-existent, she gave me a lifetime discount on supplies that would bring them just under the amount that the government’s ADP program would pay. That’s why, in the end (even though it was the pump I wanted in the first place) I chose that company. Flexibility. Your life may vary. Understanding that it sucks enough to be diabetic without having to lose scads of money because of it. And you could give it back, no questions asked, if Pumpy was Just Not That Into You. This is smart thinking. Animas could get a slightly reduced amount for supplies for at least the next five years, if not for the rest of my life, or they could stick to their guns, demand 100%...and I would go with the pump company that was new to Canada and offering large discounts. Diabetes care companies should have a moral imperative to treat their customers humanely, but until then, if it's going to be about business, customers can have their say as well.
Pump, sensor, diabetes paraphernalia companies: you have us. For life. Some of you are looking at nickels and dimes. We’re looking at the rest of our lives.
Get the (big) picture? Let us try it. If it’s the right Diabetes Variation, we’ll stick with it.
We’re not going anywhere.
-Ilana
Subscribe to:
Posts (Atom)




